Privacy Policy & SMS Terms

Effective Date: [Current Date]

Overview

INET Realty ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our property management and real estate services.

Information We Collect

We collect information you provide directly to us, including:

• Name and contact information (email, phone number, mailing address)

• Property preferences and rental history

• Financial information for rental applications

• Communications between you and our team

• Information provided through Zillow, Buildium, and other third-party platforms

SMS/Text Messaging Terms

Consent to Receive Text Messages

By providing your mobile phone number and checking the consent box on our forms, you agree to receive text messages from INET Realty regarding:

• Property viewing appointments

• Rental application status updates

• Lease renewal reminders

• Maintenance request updates

• Rent payment reminders

• General property management communications

Message Frequency

You will receive approximately 2-5 messages per month, though frequency may vary based on your interactions with us.

Message and Data Rates

Standard message and data rates may apply according to your mobile phone service plan.

Opt-Out Instructions

You may opt out of receiving text messages at any time by replying STOP to any message. You will receive a confirmation message that you've been unsubscribed.

Help

For help, reply HELP to any message or contact us at:

• Phone: 808-955-7653 or 949-748-1111

• Email: info@inethi.com or info@inetoc.com

SMS Consent Sources

We collect SMS consent through:

1. Our website contact forms

2. Zillow property inquiry forms (governed by Zillow's privacy policy)

3. Buildium tenant portal (governed by Buildium's privacy policy)

4. Signed lease agreements

5. Direct phone calls to our office

6. In-person property showings

How We Use Your Information

We use your information to:

• Respond to your property inquiries

• Schedule and confirm appointments

• Process rental applications

• Manage tenant relationships

• Send maintenance updates

• Provide rent reminders and lease renewal notices

• Communicate important property information

• Comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information. We may share your information with:

• Property owners (for rental applications and tenant matters)

• Maintenance vendors (as needed for service requests)

• Third-party platforms (Zillow, Buildium) as necessary for property management

• Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. SMS consent and phone numbers are retained until you opt out or request deletion.

Third-Party Services

When you interact with us through third-party platforms like Zillow or Buildium, your use is also governed by their respective privacy policies:

• Zillow Privacy Policy: https://www.zillow.com/corp/Privacy.htm

• Buildium Privacy Policy: https://www.buildium.com/privacy-policy/

Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information (subject to legal requirements)

• Opt out of SMS communications at any time

• Withdraw consent for data processing

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date."

Contact Us

If you have questions about this Privacy Policy or our SMS practices, please contact us:

INET Realty
677 Ala Moana Blvd, Suite 210
Honolulu, HI 96813

Oahu Office: 808-955-7653
Orange County Office: 949-748-1111
Email: info@inethi.com or info@inetoc.com

Telephone Consumer Protection Act (TCPA) Compliance

We comply with the Telephone Consumer Protection Act and all applicable laws regarding SMS communications. We only send messages to individuals who have provided prior express written consent. We maintain records of all consent and honor all opt-out requests immediately.